Please feel free to contact us at firstname.lastname@example.org at any time. We’re always happy to help.
What happens if I cancel a paid account?
If you cancel a yearly account within the first 30 days you will receive a full refund. Month-to-month accounts do not receive prorated credit but simply do not renew for the following month. All assets will be removed after a prolonged period of inactivity.
What happens when my trial ends?
After your 14 day trial expires, your account will convert to a RELAY FREE account. All layouts will include a #relaythat watermark and a few features will be disabled. Sign up for a monthly or yearly paid account to continue using RELAY PRO.
Can I switch plans?
You can always move from a monthly plan to a yearly plan which will extend your membership by 1 year. Once you have paid for a discounted yearly membership you will need to finish that agreement before switching to a monthly plan.
Is there a discount for a yearly plan?
Yes. RELAY offers one of the largest discounts around for those that purchase in a full year membership. You will receive 4 months free as a thank you for your investment.
How does the 14 day trial work?
Once you sign up for a free account, you will have 14 days to try RELAY. There is no obligation to sign up for a paid account.
Do I need to provide my credit card information for the free trial?
No. We want you to experience RELAY risk free, no strings attached. We don't collect your credit card until you've determined that RELAY is the right product for you.
What types of payment do you accept?
RELAY accepts credit card payments (Visa, Mastercard, American Express) Unfortunately we do not accept other forms of payment such as PayPal at this time.