RELAY collect the user's email for the main purpose of login credential. RELAY also use the user provided email for sending batch processed User Content. The user’s email is also our main channel for notification. Email information can be update with the user’s account settings page. RELAY requires all users to verify their email at initial sign up and subsequent modifications.
RELAY utilizes credit card information for payments of our Service. User’s credit card information is handed by our client side application to our payment processor Stripe. RELAY will never store any credit card information. Furthermore will never pass any credit card information to our server. Stripe stores the user’s credit card information for the purpose of automatic renewal at the end of subscription period. Please refer to user account setting page to determine the user's renewal date, and for turning off automatic renewal. We collect billing address for verification against credit card fraud. The user's shipping address may be provided for recieving gift merchandise. RELAY will never send unsolicited material via mail.
Upon connecting third party services e.g. Facebook, Twitter, etc. to RELAY, access token for such services' authentication is store by RELAY. Access token e.g. Facebook UID allow our Service to publish User Content on the user's behalf and only when request by the user. These tokens may also grant RELAY with additional permissions with the User's discretion to tailor our services base on data e.g. Facebook Likes, Twitter Following, and others.
RELAY use encrypted cookie on you browser to maintain a user's session. Cookie is required for the full RELAY experience. Disabling may cause sign in to be required after each user action. Also many user preferences will not be record for future use. Logging of user activity is archived for analysis. These analysis include product usage behavior, temporal traffic behavior, and etc. Logging information is used by us solely for purpose of improving our server performance.
Any User content that you input into the Service is only accessible by you. Any content exported from the service will be the responsibility of the user. Users may request to have their User Content purged from our system. For User Content removal please contact us at firstname.lastname@example.org
We will never have paid advertisement on RELAY. Our application is meant as a tool for our subscribers to create digital graphics with their User Content more efficiently and effectively. In other words advertisement will reduce the efficiency of the software, thus will never be included.
We will periodically send out promotional emails to our User. These emails can be avoided by changing the user account setting. We will also utilize third party advertisers to promote our product. These third party promotion can be driven by the data gathered by RELAY.
RELAY cares about the security of your information, and uses commercially reasonable safeguards to preserve the integrity and security of all information collected through the Service. To protect your privacy and security, we take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications from RELAY, at all times. However, RELAY cannot ensure or warrant the security of any information you transmit to RELAY or guarantee that information on the Service may not be accessed, disclosed, altered, or destroyed. Your privacy settings may also be affected by changes to the functionality of third party sites and services that you add to the RELAY Service, such as social networks. RELAY is not responsible for the functionality or security measures of any third party.
In the event that any information under our control is compromised as a result of a breach of security, RELAY will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.
RELAY consistently track each user's page visits and click interaction within the scope of our domain. The tracking data will never be associated to identifiable personal information. We may share tracking data with third party business partner for providing services.
RELAY does not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register as Users. The Service and its content are not directed at children under the age of 13. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information immediately. If you believe that we might have any information from or about a child under 13, please contact us at email@example.com.